sixa6 Frequently Asked Questions

To open an account at sixa6, you need an active mobile number, an email address, and a strong password. The registration process is entirely online and can be completed in just a few minutes. You will need to confirm your account using the verification code sent to your mobile. Only people aged 21 or above may register.

No, each person may open only one account. Attempting to open multiple accounts may result in all accounts being suspended and any accumulated bonuses being cancelled. If you are having trouble accessing your existing account, contact our support team directly via live chat and they will help you.

Click the "Forgot Password" option on the login page. A reset link or code will be sent to your registered email or mobile number. Use the code to set a new password. The entire process usually takes just a few minutes. If you have any trouble, contact our 24/7 live chat support.

sixa6 follows an identity verification process to ensure account security. For large withdrawals or in certain specific cases, you may be asked to submit details from your national identity card or passport. This process is in place to keep your account and funds safe. Contact us via live chat for more details.

After logging in, you can update your name, email, and phone number from your profile settings. However, some changes may require identity verification. If you run into any issues, the support team will guide you through it.

Deposits from bKash to sixa6 are usually instant — in most cases your balance updates within a few seconds to a few minutes. Occasional minor delays may occur due to banking traffic. The minimum deposit amount is ৳300. If your deposit does not reflect, contact live chat with your payment transaction reference.

Yes, Nagad is an active payment method at sixa6. Deposits from Nagad are processed quickly, just like bKash. The minimum deposit is ৳300 and there are no extra fees. When making a deposit, make sure to use the correct number and reference shown on the payment portal.

Withdrawal requests from sixa6 are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. Withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. Bank transfers may take a little longer on weekends or public holidays.

Yes, Rocket is supported at sixa6 for both deposits and withdrawals. When submitting a withdrawal request, make sure to enter the correct Rocket number. Once the request is approved, the funds will reach your Rocket wallet within 15 minutes to 2 hours.

sixa6 does not charge any deposit or withdrawal fees of its own. However, mobile banking providers such as bKash, Nagad, and Rocket may apply a small service charge according to their own policies. Bank charges may apply for bank transfers.

To bet on BPL or any cricket match at sixa6, log in to your account and go to the sports betting section. Select the match, choose your preferred market (such as match winner, top batter, or over/under), and enter your bet amount. Live betting is also available so you can place bets on matches already in progress. Check the odds carefully before placing a bet.

The slot games available at sixa6 are developed by world-class game providers including PG Soft, Pragmatic Play, and JILI. These games use RNG (Random Number Generator) technology, which keeps the outcome of every spin completely random and unbiased. Independent third-party organisations verify the fair play of these games.

Yes, all live casino games at sixa6 are fully playable on mobile. There is no need to download a separate app — simply open the sixa6 website in your mobile browser and start playing right away. The screen is optimised for mobile, making it easy to connect with live dealers.

RTP or Return to Player is the average percentage of total money wagered in a game over the long term that is returned to players. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. It is a statistical rate and can vary from one gaming session to another. A higher RTP is generally more favourable for players.

sixa6 offers live betting on major cricket events including the T20 World Cup and ICC tournaments. Odds change in real time during a match, creating extra opportunities for skilled bettors. Make quick decisions at key moments in the match and use the cricket page to track live scores.

New players at sixa6 receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. That means if you deposit ৳2,000 you will receive a ৳3,000 bonus. The wagering requirement for this bonus is just 10x, which is relatively straightforward compared to the industry standard. You will need to wager 10 times the bonus amount before it can be withdrawn.

A 10x wagering requirement means you need to wager 10 times the bonus amount you received before the bonus becomes withdrawable. For example, for a ৳1,000 bonus you would need to place ৳10,000 in bets. These bets can be placed on any eligible game. See the terms and conditions page for full details.

The sixa6 VIP program has four levels — Bronze, Silver, Gold, and Platinum. Bronze offers up to 0.3% weekly cashback, Silver 0.6%, Gold 0.9%, and Platinum 1.2% weekly cashback. You progress through the levels by playing regularly. Higher levels come with exclusive offers and priority support.

No, bonus funds cannot be withdrawn directly. You must first meet the specified wagering requirement (10x). Once wagering is complete, the bonus balance will be added to your main balance and can then be withdrawn. Check the bonus section of your account to track your progress.

Yes, sixa6 offers limited-time promotions for various occasions such as Eid, Pohela Boishakh, and other special events. These offers come as extra cashback or free spins for regular players. Check the promotions page on the site regularly or ask via live chat to stay up to date on the latest promos.

sixa6 uses SSL encryption technology to keep all transactions and personal information secure. Your payment details and personal data are never shared with third parties. Full details are available on our privacy policy page.

The minimum age to open an account and play at sixa6 is 21 years. This is a strict policy and providing false information during age verification may result in the permanent closure of the account. We believe responsible gaming starts at the right age.

Yes, sixa6 provides a self-exclusion facility. If you feel that gaming is becoming harmful to you, you can request to close your account for a set period or permanently. This request can be made via live chat or email and will be actioned immediately.

Yes, you can set daily, weekly, or monthly deposit limits. This feature helps ensure responsible gaming. Reducing a limit takes effect immediately, but increasing a limit may take some time to come into effect. You can change this from your account settings.

The sixa6 support team is available 24 hours a day, 7 days a week. You can get support in Bengali directly through the live chat on the website or via email. Our support team is able to resolve your issues quickly and effectively.